DELIVERY ALL OUR PRICES INCLUDE VAT & DELIVERY Please note that we deliver to mainland UK only. If you require delivery to Scotland, Highlands or Islands, Channel Islands, Isle of Man and Isle of Wight there may be an excess charge for delivery so please ring 0870 6073474 for delivery charges.
Our site permits you to give an alternative address for delivery. Delivery times for all products are shown on the product page, this could vary over bank holiday periods Please note that when you order multiple products, these may come from different sources and so may have different delivery times. Please note that for very large items the carrier may require assistance. If you are enquiring about the delivery status of your order, please check the page for delivery time stated for your particular product. If you have not recieved your order in the time stated, then please email us on enquiries@ideas-4-pets.com with your name and order number for a quick response. We try to keep the delivery time as accurate as possible however this is only an estimated time and products can arrive sooner than expected. Occasionally delays in delivery can occur. As we use third party transport, these are usually beyond our control and therefore we cannot accept any responsibility or be held responsible for any costs incurred. When signing for goods Please note when signing for goods it is important that you check the contents for any damage as we cannot be held responsible for damaged goods that have been signed for as received in good condition. If it is not possible or not appropriate to check the contents of the parcel on receipt then when signing, you must state ITEM UNCHECKED on delivery note. If you request that your goods be left without signature We cannot guarantee that the carriers will leave goods without a signature. If this is the case, they will leave a card requesting the customer to contact them with a date when a signature can be obtained. If, at the customer's request, the carriers do leave the goods without a signature, then the customer must take full responsibility for any subsequent loss or theft of the goods. |
